FAQ2023-06-09T11:20:58+02:00

FAQ

Where do you produce the socks?2022-12-21T11:43:31+01:00

All our socks are produced in Europe, made in Poland!

What is the minimum quantity?2022-12-21T11:45:10+01:00

Our minimum quantity is 100 pairs. For socks made from organic cotton or bamboo viscose, however, there must be at least 250 pairs.

How long does production take?2022-12-21T11:46:56+01:00

If the quantity is less than 1,000 pairs, the production takes approx. 3 to 4 weeks. Between 1,000 and 10,000 pairs you can count on 4 to 5 weeks. And for quantities over 10,000 pairs, it can sometimes take longer than 5 weeks.

If there is a deadline, we always adapt to it where possible.

These times already include a buffer for the design & approval process. However, if this is delayed due to e.g. slow approval, the delivery date cannot be guaranteed.

What sizes do you have?2022-12-21T11:48:42+01:00

Our standard sizes are:

  • 35-37, 38-40
  • One size 37-41 (suits best for women)
  • 41-43, 44-46
  • Unisize 42-46 (suits best for men)

Normally, our unisizes are completely sufficient, since socks are very stretchy and adapt well to the feet.

Our children’s sizes:

  • 25-27
  • 28-30
  • 31-34

Our baby sizes:

  • 14-16
  • 17-19
  • 20-24

In general, other sizes are also possible on request.

Can I get a sample? How long will it take to receive it? How much does it cost?2022-12-21T11:50:47+01:00

When ordering a new design, you will always receive approval photos, only after approval of these we start the overall production. On request, we can send a physical sample for orders of 250 pairs or more (the costs for this are €130.00, these only apply in the event of cancellation).

If you need quality samples in advance, write to us and we will send you a free sample box.

What is the material composition?2022-12-21T11:52:27+01:00

Most of our socks are made of 80% cotton, 17% polyamide, 3% elastane.

As an alternative to normal cotton, we are happy to produce your socks from organic cotton or bamboo viscose.
Material composition for those:

  • 80% organic cotton, 17% polyamide, 3% elastane
  • 80% bamboo viscose 17% polyamide, 3% elastane

Active sports socks are made from 78% polypropylene, 17% polyamide, 5% elastane

Since polypropylene is a particularly breathable material, which makes it very suitable for sports (you don’t sweat that much).

Do you also have organic/ eco socks?2022-12-21T11:53:50+01:00

We are happy to make socks for you from organic cotton or bamboo viscose. The material composition would be

Organic cotton: 80% organic cotton, 17% polyamide, 3% elastane
Bamboo viscose: 80% bamboo viscose, 17% polyamide, 3% elastane

With organic cotton just as many colors are possible as with normal cotton, with bamboo viscose unfortunately only very few colors are possible. So if bamboo viscose is desired, we have to clarify in advance whether your design can be realized in the desired colors.

Is my design feasible?2022-12-21T11:56:36+01:00

As a rule, it is important to ensure that your design elements do not have too many details. “Clipart-style-graphics” work best. Fonts and very detailed elements / logos must not be too small. Everything that goes into the photo-realistic (that means a lot of detail, shading, color gradients) direction is not possible. For adult socks, there may be a maximum of 5 colors in a row and a maximum of 9 colors on the whole sock (black, white and the background color must be included here).
For children’s and baby socks, there may be a maximum of 4 colors in a row.

We are happy to help you with the designs or create free suggestions if you wish. Each design is checked before production and if something is not feasible, we will contact you.

In our showcase you will find some socks that have already been produced and get an idea of how elements come out on knitted socks.

How can I create my design?2022-12-21T11:58:09+01:00

Here you will find our sock templates for every type of sock, as well as our print templates for printed packaging.

When you are finished with the design, it is best to send it to us as an open vectorized file (e.g. a PDF, an Illustrator file or an EPS). If that’s not possible, please send us what you have and we’ll see what we can do with it.

How many colors can I choose?2022-12-21T11:59:19+01:00

For adult socks, there may be a maximum of 5 colors in a row and a maximum of 9 colors on the whole sock (black, white and the background color must be included here).

For children’s and baby socks, there may be a maximum of 4 colors in a row. Color gradients are generally not possible.

Can I have heel and toe in 2 colors?2022-12-21T12:01:53+01:00

In general it is possible to make the heel in a different color than the toes, but the order quantity should be at least 250 pairs. However, the design is always checked by us before production and if something does not work, we will give you feedback and adjust it if necessary.

Questions?
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